Communication

We value your feedback and ideas. We will aim to answer all your questions within one business day.

Puur Customer Line

Email info@puurlab.com
Monday-Friday 9:00 - 18:00

Do not hesitate to write to us with any questions or ideas you may have about our products and services.

What is a Puur?

Puur is a ready-to-drink frozen beverage base of completely naturally produced fruit juice, tea and coffee. They are prepped and consumed by adding water/milk.
Why are Puur drinks sold frozen?

Since we do not use any preservatives that extend the shelf life of our products, we freeze our freshly prepared products and keep them frozen to lock in flavours and extend shelf life.
Under what conditions should I store the products I purchase at home?

You can easily store it in your freezer. You can remove and consume it fresh whenever you want.
If the product has melted, can I freeze it and use it again?

In cases where the cold chain is broken or the extract is completely melted, we recommend that it be consumed within 3 days without refreezing.
Will the products detoriate if kept in the freezer?

No. Puur products will maintain freshness until due dates shown on packs. Make sure to check your freezer's settings regularly.
Are Puur products also suitable for children?

Yes, Puur products are a suitable and healthy option for children. Puur drinks are prepared with real fruits and free of additives, offer a natural taste and contribute to a healthy diet.